Shipping & Returns

 2-3 working days beyond the normal delivery time for local UAE shipments. For international orders, please allow an extra 10-15 business days before we can make a claim, send a free replacement, or refund your order.

Risk Free (Money-Back)

• Risk Free (money-back) return policy is NOT a satisfaction guarantee policy
• In order for the policy to be in effect the user must use the product for at least 30 days
• Risk Free policy only applies if the customer followed our recommended use recipes, the recommended usage is at least 30 days, if you’re not satisfied with the product after 30 days of recommended usage a return can be processed.
• If you claim a refund in your first 30 days and later decide you want to re-purchase, this offer will no longer be available. This is necessary to avoid abuse of the offer.

Returns

• All NON-DEFECTIVE product return requests must be made within 30 days of receival, the buyer is responsible for shipping the item back. For safety reasons we do not resell the products that been opened / returned.
• We can only replace the product if it is defective or damaged during shipping or a package’s defect. The replacement will be shipped free of charge.